Archive for category outlook 2010

No OST for Outlook 2010 on a Terminal Server

We had installed Microsoft Office 2010 on our Windows 2008 R2 Terminal Servers, and we didn’t customize the Office 2010 installation. I was looking for a way to prevent Outlook from generating a new OST file whenever a new user logged on to our Terminal Servers, in addition, I wanted the Outlook profile to be generated automatically.

Enter Group Policy Objects!

Since these policies are applied only for the TS servers, I moved the the computer accounts to a new Organization Unit (OU) that I created for these servers. I linked the new GPO to this OU. There are many documents that show how to do these steps, so I won’t be going over this.

The key point to remember for this GPO to work is: loopback processing mode

The above is true especially if your TS servers inherit policies from top level GPOs.

In my case, I was concerned about making changes to the user configuration section, to be more specific, to the Outlook 2010 settings.

The screenshot basically shows what needs to be done in order to achieve this goal.


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Outlook 2010 Keeps Prompting for Credentials

Issue: Outlook 2010 keeps prompting for credentials.
Environment: Windows 7 64-bit and Outlook 2010 (MS-Office 2010 SP1 with all updates)


Possible Fix 1
These steps came from the following link. These did not work for me personally, but it has worked for some people.

  1. Open Outlook
  2. Click on File
  3. Click on Info
  4. Click Account Settings
  5. Click on Account Settings option, again..
  6. Double click the Exchange Account (your name)
  7. Click More Settings
  8. Click Security Tab
  9. Check the Always Prompt for Logon Credentials
  10. Close Outlook
  11. Open Outlook
  12. Enter username and password
  13. Click on Remember my Credentials
  14. Close Outlook (repeat steps 11 – 14 at least 3 times, and don’t forget to click on Remember my Credentials)
  15. Go back into More Settings (from step 7)
  16. Security Tab
  17. Now REMOVE the check from the Always Prompt for Logon Credentials
  18. Close Outlook

Possible Fix 2
This fix came from this link. These steps did work for me and my users.

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